Frequent Asked Questions

Frequently Asked Questions

We've compiled a list of answers to common questions.

Yes, we offer a free trial for 14 days, providing full access to all the functionality.

We will provide you with a new site and walk you through the initial setting up, helping with some of the complex capabilities.

We think so, as it is the most comprehensive, flexible system on the market. There is not a request we cannot answer, as it is likely that we will have encountered the same requirements before. If we haven’t, don’t worry. We will find a way.

We are here to answer you questions. You can use our chat facility, which should be to the bottom right of this screen, or you can call us on +44 (0) 1270 611800.

The answer to that depends very much on the number of users you have.

Our pricing is based on active users, so you do not have to pay for those who do not use the software. It also means that a user can put as may claims in as they like, but you won’t be charged any extra.

Let us create a quote for you to show you how cost effective it can be for you.

We will help you every step of the way, and the answer to this really depends on how you would like everything setup.

Suffice to say, we can have your site available almost as soon as you sign up. We will then help you load your users, coding, categories, and everything else.

You will then be ready to go-live.

The time can be anything from a day to a couple of weeks.

You will have access to the full functionality for 14 days.

Integration with other systems has been our business for 20 years. We know what we are doing.

We have many, many options, and can integrate with every system we have come across.

Of course. Fill in the form and we will get the demo booked in for you.

Can’t find what you need? Our award-winning customer care team is here to help.